Privacy
Privacy Policy
How Joseph House handles information shared through this website, our forms, our email list, and the services that help keep the site working.
This draft explains the main ways Joseph House receives and uses information through this website. We use personal information to respond to people, send requested updates, protect the site, and understand how the site is working. We do not sell personal information.
Forms and inquiries
Throughout the website, forms may ask for information that helps us respond in a directed way, such as when someone requests more information, asks about volunteering, offers support, or contacts Joseph House with a question.
Form submissions are used to correspond with you and route your message to the person or team best able to help. Your form submission is not sold or distributed. Some submissions may pass through the website, email, spam prevention, or form-processing services that help us operate the site.
Website analytics
We use PostHog to understand how visitors use the website, which pages are useful, and where the site may need improvement. Analytics help us make practical decisions about content and navigation.
We do not use analytics to sell personal information. Where possible, analytics are configured to focus on site behavior and product improvement rather than identifying individual visitors.
Spam prevention and site security
We use Cloudflare and related security tools to help protect the website, reduce malicious traffic, and prevent spam submissions through forms. These tools may process technical information such as IP address, browser details, request metadata, and similar security signals.
This processing helps us keep the site available, reduce abuse, and protect the people who contact Joseph House through the website.
We use Cloudflare Turnstile to help protect forms from spam, abuse, and automated submissions. Turnstile may process technical signals such as IP address, browser and request details, TLS fingerprint, sitekey, and website origin for bot detection and security purposes. Cloudflare describes this processing in its Turnstile Privacy Addendum.
How long we retain information
Joseph House keeps information for as long as needed to respond to inquiries, maintain records related to donations or volunteer interest, operate email communications, protect the site, and meet administrative, legal, or security needs.
Newsletter subscription information is retained until you unsubscribe or ask us to remove it. Analytics and security information may be retained according to the settings and policies of the services we use.
Your choices and rights
You may contact Joseph House to ask about personal information you have shared with us, request corrections, or ask that we remove information where appropriate. We may need to retain certain records when required for administrative, legal, donation, security, or operational reasons.
You can unsubscribe from newsletter emails at any time using the unsubscribe link included in those emails.
Security
Joseph House takes reasonable precautions and follows practical security practices to help protect personal information from inappropriate loss, misuse, access, disclosure, alteration, or destruction.
No website or internet transmission can be guaranteed to be perfectly secure, but we use site-security tools and operational practices intended to reduce risk.
Changes to this policy
Joseph House may update this privacy policy from time to time. Changes and clarifications take effect when posted on the website. If we make material changes, we will update this page so visitors can understand what information we collect, how we use it, and under what circumstances we may share it.